IT Services for Aged Care

IT Services for Aged Care

SERVICES FOR THOSE IN
Aged Care

At The IT Whizz, we understand the unique needs of our senior clients.

We offer a wide range of IT support services tailored just for you. Our goal is to make technology easy and accessible, ensuring you feel confident and comfortable.

Let us help you stay connected and empowered with technology.

Aged Care Services
Aged Care Services
Aged Care Services

Providing easy access to technical assistance for resolving issues with devices and software, ensuring you can get help in your own home.

Configuring devices with simplified interfaces and accessibility features to make technology more accessible and easier to use.

Implementing robust security measures to protect personal information and prevent scams or fraud targeting seniors.

Our Core Values

We make technology work for you by providing IT and business support that's reliable, secure, and tailored to your needs.

Reliability

We provide reliable IT solutions and prioritize the security of our customers’ data. We use strong security measures and maintain open communication to ensure customers have the necessary information they need to succeed.

Customer Focus

We focus on using cost effective solutions and educating our customers. By sharing our expertise, we help them understand IT and business solutions, enabling confident future projects. We listen to feedback to deliver personalized solutions that build trust and satisfaction.

Adaptability

We use cutting-edge technologies and creative thinking to stay ahead, ensuring our services help customers achieve their goals. Our objective is to improve productivity and save your resources.

Book in your
Free Consultation

Let's set aside 15 minutes to discuss how we can best service your IT needs.
Our trusted technicians are eager to hear from you!

 

Frequently Asked Questions

What are your business hours?

Our business hours are from:
9:00 AM to 5:00 PM, Monday to Friday.

Do you provide onsite or remote services?

We offer both On-Site & Remote Support throughout Victoria and Remote Support to the rest of Australia.

How can I contact your business?

You can contact us in the following ways:

How long is my quote valid?

All IT Whizz quotes are valid for 90 days from the date issued. If you need an extension, please contact our team. 

How do you ensure transparency in your pricing?

We keep our pricing competitive by researching online job markets and businesses to deliver competitive pricing across all of our services, and remain transparent with you regarding price throughout the entire process.

Is there a charge for call out fees?
No, we cover the cost of all call out fees and site visits.

Popular Services

Computer Setup image

Computer Setup

AU$150.00

Set up of your new Windows or Mac computer, connecting it to power and Wi-Fi or ethernet, and installing necessary software like MS Office and Internet Security. We also provide a brief tutorial on key features.

Mobile Setup image

Mobile Setup

AU$130.00

Set up of your new Mobile (iOS or Android), connecting it to the Internet via Wi-Fi or Cellular, and setting up one existing email address. We also provide a brief tutorial on key features.

On-Site Support image

On-Site Support

AU$150.00

On-site assistance for work not covered by the existing schedule of rates for up to 1 hour and clean up the work site. We also handle the disposal of packaging.

Printer Setup image

Printer Setup

AU$130.00

Set up of your new Printer, connecting it to power and Wi-Fi or ethernet, and connecting up to 3 devices. We also provide a brief tutorial on key features.

Service ID Type Description Price per hour
TIW-1 Computer Setup Includes the setup of one new PC or Mac Computer/Laptop $165 inc GST
TIW-2 Mobile or Tablet Setup Includes the setup of one new Android or iOS Mobile/Tablet device $143 inc GST
TIW-4 Printer Setup Includes the setup of one new Printer or Scanner $143 inc GST
TIW-5 Game Console Setup Includes the setup of one new Gaming console device $132 inc GST
TIW-6 Device Troubleshooting Assist customer with on-site troubleshooting for up to 1 hour $165 inc GST
TIW-7 Wi-Fi & Internet Setups Includes the setup of one new Wi-Fi Router, Mesh device or Smart home hub $165 inc GST
TIW-8 Data Transfer and Backup Includes the transfer of up to 100 GB or 1 hour of Transfer time $132 inc GST