IT Services for Families

IT Services for Families

IT SERVICES FOR YOUR
Family

At The IT Whizz, we understand the unique IT needs of families. Our tailored services provide extra protection on the web, ensuring your loved ones are safe from online threats.

We offer easy tech setups for new parents, making it simple to integrate new devices into your home.

Let us handle the tech, so you can focus on what matters most.

Family Services
Family Services
Family Services

Setting up filters and monitoring tools to protect your children from inappropriate content and online threats.

Ensuring your home Wi-Fi network is secure from unauthorized access and potential cyber threats.

Assisting with the installation and configuration of new devices, making sure everything works seamlessly together.

Our Core Values

We make technology work for you by providing IT and business support that's reliable, secure, and tailored to your needs.

Reliability

We provide reliable IT solutions and prioritize the security of our customers’ data. We use strong security measures and maintain open communication to ensure customers have the necessary information they need to succeed.

Customer Focus

We focus on using cost effective solutions and educating our customers. By sharing our expertise, we help them understand IT and business solutions, enabling confident future projects. We listen to feedback to deliver personalized solutions that build trust and satisfaction.

Adaptability

We use cutting-edge technologies and creative thinking to stay ahead, ensuring our services help customers achieve their goals. Our objective is to improve productivity and save your resources.

Book in your
Free Consultation

Let's set aside 15 minutes to discuss how we can best service your IT needs.
Our trusted technicians are eager to hear from you!

 

Frequently Asked Questions

What are your business hours?

Our business hours are from:
9:00 AM to 5:00 PM, Monday to Friday.

Do you provide onsite or remote services?

We offer both On-Site & Remote Support throughout Victoria and Remote Support to the rest of Australia.

How can I contact your business?

You can contact us in the following ways:

How long is my quote valid?

All IT Whizz quotes are valid for 90 days from the date issued. If you need an extension, please contact our team. 

How do you ensure transparency in your pricing?

We keep our pricing competitive by researching online job markets and businesses to deliver competitive pricing across all of our services, and remain transparent with you regarding price throughout the entire process.

Is there a charge for call out fees?
No, we cover the cost of all call out fees and site visits.

Popular Services

Baby Monitor Setup image

Baby Monitor Setup

AU$120.00

Setup of your new Baby Monitor Device and connecting up to 2 devices via Wi-Fi. We also provide a brief tutorial on key features.

Tablet Setup image

Tablet Setup

AU$130.00

Setup of your new tablet (iOS or Android) and connecting to the Internet via Wi-Fi or Cellular. We also connect peripherals and provide a brief tutorial on key features.

Game Console Setup image

Game Console Setup

AU$120.00

Set up of your new device, connecting it to power and Wi-Fi or ethernet, and installing any additional storage. We also provide a brief tutorial on key features.

On-Site Support image

On-Site Support

AU$150.00

On-site assistance for work not covered by the existing schedule of rates for up to 1 hour and clean up the work site. We also handle the disposal of packaging.

Service ID Type Description Price per hour
TIW-1 Computer Setup Includes the setup of one new PC or Mac Computer/Laptop $165 inc GST
TIW-2 Mobile or Tablet Setup Includes the setup of one new Android or iOS Mobile/Tablet device $143 inc GST
TIW-4 Printer Setup Includes the setup of one new Printer or Scanner $143 inc GST
TIW-5 Game Console Setup Includes the setup of one new Gaming console device $132 inc GST
TIW-6 Device Troubleshooting Assist customer with on-site troubleshooting for up to 1 hour $165 inc GST
TIW-7 Wi-Fi & Internet Setups Includes the setup of one new Wi-Fi Router, Mesh device or Smart home hub $165 inc GST
TIW-8 Data Transfer and Backup Includes the transfer of up to 100 GB or 1 hour of Transfer time $132 inc GST